Job Order Detail

Description

CIBC is a leading Canadian-based global financial institution. Through our three major businesses  Retail and Business Banking, Wealth Management and Wholesale Banking  we provide a full range of financial products and services to 11 million individual, small business, commercial, corporate and institutional clients in Canada and around the world. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders.

Job Overview

Reporting to the Associate Vice President, the GM is responsible for providing leadership, direction, and coaching to the managed client sales and service teams and support functions in order to ensure maximum sales and service delivery effectiveness across multiple client offers and to drive growth in business results through the deepening of client relationships.

Job Requirements

- Provide effective leadership, at the Cluster level
- Build a culture emphasizing collaboration
- Lead the sales process to maximize profitability
- Provide support and training
- Establish on-going recruitment efforts.
- Establish effective Cluster strategies for deepening the relationship
- Responsible for the relationship management and effective partnerships in the Cluster.
- Provide leadership to enhance the client experience - Monitor compliance on the financial advice component and ensure all aspects of risk are effectively managed within the Cluster.
- Provide on-going advice, guidance & mentoring to direct reports, including coaching on sales and service management disciplines, tools and techniques, processes and standards, and involvement in complex client negotiations.
- Lead business development initiatives within the Cluster through active involvement in the business community.
- Ensure appropriate reward and recognition activities are implemented