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Thank you.
We are seeking an Assistant Lodge Manager to join our K+S Legacy Lodge.
WHERE WE WORK AND LIVE
This is a camp based 21 days on and 7 days off rotation, located 60KM North West of Regina, Saskatchewan.
RESPONSIBILITIES:
Assists the manager and directs a multi-disciplined support team supporting the needs of the customer at the Lodge
Coordinates and ensures the smooth and effective service delivery of functional groups such as food services, accommodations, information management systems, security, transport, facilities management, and various amenity services
Provides day-to-day liaison with customer site-management staff to ensure responsive, timely, and effective support to the operations and activities at the Lodge
Maintains situational awareness of all tasks, staff, and resources
Assists the Manager with the timely preparation and submission of all internal and external reports and returns
Ensures effective orientation, training, coaching and rotation scheduling
Monitors the implementation of all functional services to ensure consistent, effective, and quality service
Assists, coordinates and conducts Monthly Quality Audit inspections
Assists in the evaluation and development of policies, procedures and processes to enhance the delivery of services at the Lodge
Participates in the development of pricing and promotional strategies
Assists managing the budgets and monitor revenues and expenses
Resolves customer complaints
Other duties as assigned
QUALIFICATIONS
A University Degree or College Diploma in Hotel/Accommodation Management or other related disciplines
A minimum of 4-6 years experience of management within the accommodation industry
A visionary leader with proven management, communication and analytical skills
Strong problem solving skills combined with a creative spirit; and a highly inquisitive approach