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Presently we are seeking to fill the following position for our Saskatoon office.
ORDER DESK ASSISTANT / WAREHOUSE WORKER
KEY RESPONSIBILITIES
Provide exceptional customer service by active listening and taking ownership of issues
Handle inbound and outbound calls using specific interaction guidelines and maintaining a high level of accuracy
Administrative duties such as providing reports, filing, etc.
Responsible for accurate and complete data/order entry
Assemble customer orders from stock
Assists Delivery Drivers in picking, labelling, and loading orders onto delivery trucks
Sorts and places batteries or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, or product code
Utilizes battery charging area to charge or test new and returned product.
Conveys materials and items from receiving or stock areas to storage or to other designated warehouse areas
Maintain a clean and safe work environment
On occasion may be required to assist with deliveries and pickup up scrap batteries from various customer locations
SKILLS & KNOWLEDGE
Experience working with a sense of urgency to meet customer requests
Attention to detail and accuracy
Superior organization, multi-tasking and prioritizing skills
Exceptional telephone manner and verbal and written communication skills
Minimum 1-2 years in picking, packing, shipping, and general warehouse duties
Forklift Operator Certification or experience is a must.
Must be able to frequently lift and/or move boxes up to 40 lbs, regularly lift and/or move up to 60 lbs. and occasionally lift and/or move up to 100 lbs.
Good communication skills (listening to follow instructions, conveying information to colleagues and to supervisor/manager)
Clean drivers record, a drivers abstract will be request
Essential Skills
- Working with others
- Computer use
Additional Skills
- Customer service skills
- Build pallets
- Ship orders
Work Setting
- Warehouse
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Bending, crouching, kneeling
Security and Safety
- Driving record check (abstract)
Weight Handling
- Up to 45 kg (100 lbs)
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