Job Order Detail

Description

The Stantec community unites more than 14,000 employees working in over 230 locations.


We are looking for an individual that is motivated, talented, and committed to enhancing individual, team, and company performance.


Your primary responsibility will be Desktop Support. Responsibilities will include:


    Configuration/reconfiguration of hardware, including workstations and printers
    Analyze and resolve end-user hardware, software and connectivity issues
    Create and update accurate and consistent records of all calls
    Monitor progress on problem resolution and advise users on status of issue
    Supporting Corporate policies procedures and best practices pertinent to Window Servers
    Performing system backups/recoveries
    Monitor progress on problem resolution and advise users on status of issue
    Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clients


Your Capabilities and Credentials:
    As the ideal candidate, you are an MCSA/MCSE and have a post secondary Information Technology diploma
    You possess a minimum of 3 years on the front line as a Desktop Support Analyst and have proven competence with Windows server 2003/2008, and Windows 7, MS Office Suite, Anti Virus software and protection procedures, and HP printers
    Experience with supporting advanced users of AutoCAD and Adobe products will be considered a definite asset
    Your expertise also includes a solid knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.