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Customer Service Representative Career Opportunity!
Ashley Furniture HomeStore is currently looking for a Full Time Customer Service Representative who will assist in the administrative component of our guests in store and after sales experience for our store in Swift Current located at 145 2nd Ave NW.
Ashley is committed to investing in our team members; we offer:
Market competitive wages;
Comprehensive benefits plan, an educational assistance program and excellent employee discounts;
Career growth and continuous development;
Respectful and family-oriented working environment with strong company values.
Your main responsibilities are to:
Ensure excellent customer service by responding to customer needs consistent with company standards, culture and business practices.
Ensures efficiency and accuracy in relation to:
o guest orders
o guest inquiries (in person/on phone)
o cash and financial management
Always keeps the customers best interest in mind.
Successful candidates will have the following:
High school diploma
1 year of experience in a customer service or hospitality environment
Demonstrated working knowledge of MS Office products.
Able to work retail hours (days/evenings and weekends required)
Excellent communication and interpersonal skills
Able to handle difficult situations diplomatically and professionally
Plan Your Future With Us!
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Specific Skills
- Operate cash register
- Customer service oriented
- Process money, cheques and credit/debit card payments
- Tabulate total payment for goods or services required
- Calculate daily/shift payments received and reconcile with total sales
- Stock shelves and clean counter area
- Greet customers
- Wrap or place merchandise in bags
Work Setting
- Retail establishment
Work Conditions and Physical Capabilities
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Business Equipment
- Computer terminal
- Cash register
- Calculator
- Interac machine
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