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Position Summary:Reporting to Store Manager,
the Sales Associate is the front line to the companys revenue and to ensuring our customers satisfaction and repeat business. Sales Associates engage in various sales-supporting functions such as processing paperwork and following up on customer layaway files. In addition, Sales Associates assist the Store Manager with merchandising, store operations, inventory control and any other customer requests or situations that may arise.
Duties and Responsibilities:
Greet customers in a professional and friendly manner in order to create a welcoming environment
Build rapport by executing sales program with customers in order to determine their purchasing needs
Overcome opportunities by listening to customer concerns, diffusing the situation, and seeking the assistance of management when necessary
Present customers with products that meet their needs in order to facilitate a sale
Assist customers to ensure that presented products meet their needs in order to finalize a sale
Represent the product correctly by having a firm understanding of the product specifications.
Process payments by accepting cash and/or credit cards, accurately returning change, and following all procedures to complete the transactions.
Arrange furniture prior to store opening to ensure merchandise is presented in a manner that is visually appealing while ensuring showcase items are in-stock
Communicate unresolved customer complaints and feedback to management
Assist coworkers and Store Managers with completing sales to avoid customer bottlenecks and excessive wait times
What you can except from us
.Fun and friendly environment
.Full training and ongoing development
.Industry leading employee Discount
.Outstanding Earning Potential
.Unlimited growth opportunities
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Operate computerized inventory record keeping and re-ordering systems
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Suggest ways to care for goods
- Suggestive selling
Work Setting
- Home furnishing store
Product Experience/Knowledge
- Furniture and house furnishings
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