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SEARS CANADA INC.
This position is primarily responsible for providing a variety of cosmetic sales and related activities in order to ensure customer satisfaction and meet sales targets, in accordance with Sears policies, Mission, Vision and Values. This includes:
Using excellent customer service and selling skills at the cosmetic counter, to share product knowledge, promote new or related products, achieve sales targets, and increase market share;
Consulting with customers and assessing their personal needs in order to provide beauty/cosmetic advice and guidance, including product demonstrations;
Establishing and maintaining excellent customer relations, following up on satisfaction of purchases, maintaining client files, and notifying customers of up-coming events/promotions;
Merchandising and re-stocking counter according to designated standards;
Maintaining up-to-date product knowledge and awareness of trends, new products, advancements, etc., by attending Sears and vendor-sponsored training programs; and
Organizing and implementing special event plans.
Other qualifications for this job include:
Knowledge of cosmetics, makeovers, esthetics, etc.
Organizational skills
This position provides an excellent opportunity to broaden your customer service skills in a role that contributes to making Sears a great place to shop and can lead to positions of increased responsibility.
Essential Skills
- Oral communication
- Working with others
Specific Skills
- Operate cash register
- Customer service oriented
- Provide advice about merchandise
Work Setting
- Department store
Product Experience/Knowledge
- Cosmetics and toiletries