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Under general supervision; following established standards and procedures provide new and existing customers with a variety of services for the promotion and sale of insurance products and services with a primary focus on motor licence issuing. Respond to customers and potential customers inquiries and assist them to utilize the product and/or service that best meets their needs. Provide service and support for broker and office activities.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Specific Skills
- Access and process information
- Receive payments
- Issue receipts and other forms
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
Work Setting
- Insurance
Work Conditions and Physical Capabilities
- Attention to detail
- Hand-eye co-ordination
Security and Safety
- Bondable
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Database software
- General office equipment
- Internet browser