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Major Responsibilities:
1. Perform all duties in compliance with all laws
and regulations and attend and complete all
required health and safety training, report all
accidents and take every precaution reasonable to
ensure personal safety and the safety of others.
2. Receive and ship merchandise in and out of
unit, and support by filling out/completing
required documentation. Verify the accuracy of
shipments against vendor invoices, bills of
lading, customer orders and related papers.
Investigate and follow up on discrepancies.
3. Provide customer service at dock pick-up, eg.
load/unload merchandise into customer vehicles,
respond to
customer queries, resolve problems/issues, ensure
merchandise is not damaged during loading, etc.
4. Collaborate with other teams with tasks such as
ad set-up, inventory/PCN tasks, merchandise re-
flows.
5. Move merchandise within the store as required,
including to/from stockroom, sales floor,
customers, warehouse, etc., in accordance with
defined procedures.
6. Practice good housekeeping standards and ensure
safety standards in the work area by clearing
debris, removing obstacles that could interfere
with traffic movement, etc.
8. Perform other duties as required.
Success in this role calls for strong customer
service skills and an energetic and diligent work
ethic. The ideal job candidate will have previous
shipping/receiving skills, or an equivalent
understanding of basic shipping/receiving
requirements.
Other qualifications for this job include:
Computer skills, includeing basic keyboarding
Good Customer Service skills
Ability to work independently
Ability to work effectively on a team
Essential Skills
- Document use
- Numeracy
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Specific Skills
- Unpack goods received
- Schedule distribution of goods
- Schedule transportation conveyances
- Route goods to appropriate storage areas
- Record shortages and reject damaged goods
- Prepare bills of lading, invoices and other shipping documents
- Oversee loading and unloading of goods
- Maintain internal record-keeping system
- Inspect and verify incoming goods against invoices or other documents
- Determine method of shipment
- Affix identifying information and shipping instructions on shipments
Work Setting
- Retail and wholesale distribution center
Type of Equipment
- Pallet lifters
- Loaders
- Dollies and hand trucks
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Bending, crouching, kneeling
Security and Safety
- Criminal record check (abstract)
Weight Handling
- Up to 45 kg (100 lbs)
Business Equipment and Computer Applications
- General office equipment
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