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Siemens Transportation Group Inc. has an immediate opening for an IS/IT Helpdesk position at their Head Office in Saskatoon, SK.
Responsibilities
Train, support and help end users in Truckmate and Centerline
Integrate and support EDI partner relationships using Truckmate
Maintain and support mobility devices, users, applications, and security
Maintain and support copiers, faxes, printers, and laptops
Qualifications
Truckmate, Centerline Software or other trucking applications experience
A self starter with excellent written and interpersonal communication skills
Quick learner, able to adapt to constantly changing development projects
EDI experience
General hardware knowledge of PCs, printers, scanners, terminals and networks
Excellent computer skills
Ability to write structured SQL an asset
Accounting experience an asset
We thank you for your interest.
Only those individuals selected for an interview will be contacted.
An Equal Opportunity Employer
Computer and Technology Knowledge
- Windows
- Hardware
- Networking software
- Networking hardware
- Servers
- Electronic mailing software
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Computer use
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
Work Setting
- Help desk
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
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