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Front Desk Agent

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Job Order #: 5383360

NOC: 6435
Employer Name:
Days Inn Regina Airport West
Wage/Salary Info:
To be negotiated
Posted Date:
05-Sep-2014
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Experience:
0-6 Months
Apply By:
16-Sep-2014
How to Apply?:
This job is no longer taking applications

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Employer Name:
Days Inn Regina Airport West
Employer Address:
 
4899 HARBOUR LANDING DR
REGINA,SK
CANADA
S4W 0B7
Contact Fax:
306-668-8051
Contact Email:
careers@d3h.ca


Description

Are you looking for a career in the hospitality
industry?  The Days Inn Airport West Regina is
looking for a dynamic Front Desk Clerk.  The front
desk clerk must be upbeat, friendly and customer
service oriented as they are the first point of
contact for guests.  They are responsible for
registering guests and assigning rooms, processing
group arrivals and departures, taking, cancelling
and changing room reservations, processing guests'
departures which includes calculating charges and
receiving payments, balancing cash and completing
related forms.  
This is a PERMANENT full-time position. Shifts will be between 3pm-11pm AND 7am-3pm, and weekends are required.

Candidates must have excellent English skills and
must be legally entitled to work in Canada as the
employer does not have a labour market opinion
that would support a foreign worker.
The Days Inn Airport West is part of our growing
hotel management company with opportunities for
advancement throughout Saskatchewan and Alberta.  
We strive to provide our employees with a great
work environment which in turn provides our guests
with a great place to stay.  We offer employee
benefits as well as an employee incentive program.  
For more information on our family of hotels,
please visit our website at www.d3h.ca

If you are interested in joining our team, please
forward a copy of your resume to careers@d3h.ca or
fax to our head office in Saskatoon:  306-668-
8051.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
Specific Skills
 - Take, cancel and change room reservations
 - Store and retrieve luggage
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Maintain occupancy statistics
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Business Equipment and Computer Applications
 - Basic computer skills (will train)

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