Job Order Detail

Description

1. Ability to enforce hotels standards, policies and procedures to assigned staff.

2. Ability to prioritize and organize work assignments; delegate work.

3. Ability to direct performance of assigned staff and maintain a cohesive team.

4. Ability to motivate assigned staff and maintain a cohesive team.

5. Ability to ascertain staff training needs and provide such training.

6. Ability to be a clear thinker in pressure situations and exercise good judgments.

7. Ability to focus attention on details.

8. Ability to endure abundant physical movements in carrying out job duties.

9. Ability to maintain confidentiality of hotel guests and pertinent hotel information.

10. Ability to ensure security of guest room access and hotel property.

- Develops and maintains a deep cleaning schedule.

- Inspects or delegates inspections of all guests rooms cleaned by room attendants.

- Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained.

- Ensures final inspection of all housekeeping-related work.

- Initiates new procedures to increases efficiency of labor and safe chemical and equipment use.

- Reviews guest comment cards and complaint letters and takes action.

- Completes MOD responsibilities as required.

- Complies and reports accurate room status to Front Desk.

- Maintains sufficient supplies and materials for department operations, while maintaining inventory levels and cost-control.

- Orders, receives, and verifies shipments of supplies and/or any other department items based on quantity and price.

- Inventories all guestrooms, housekeeping closets, or other areas including the housekeeping office and laundry room for furniture, linens, literature, accessories, supplies, and equipment, and/or any other items.