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The Banquet Server answers to the Catering Manager. A banquet server delivers/serves food and beverage to patrons, provides table maintenance, room setup and teardown for meetings. This position requires excellent customer service, heavy lifting and ability to work under pressure. Shifts include daytime, evenings and weekends.
Food and Beverage Serving Skills
- Serve food and beverages, formal or French service
- Serve food and beverages, general plate service
Wine and Stewarding/Serving Skills
- Present, open, pour and serve wine in appropriate wine glassware
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Food and beverage server certification
- Food Safe Certificate
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Load buspans and trays
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Assist customers with special needs
- Customer service oriented
Work Setting
- Hotel
Work Location Information
- Urban area
Weight Handling
- Up to 23 kg (50 lbs)
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