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As a Bellperson at the Sheraton Cavalier you will be providing assistance to all hotel guests upon arrival, during their stay, and checkout. As well as provide assistance to guests frequenting our outlets and catering facilities.
You will be adaptable to varied services, such as delivering Room Service orders, making photocopies, mini-bar services, delivery of messages, dry cleaning delivery, welcome gifts/letters, valet vehicle service, luggage assistance.
You are the initiator of great first impressions and owner of lasting impressions by being an ambassador of the Sheraton Cavalier.
We are currently recruiting for part time. Must be available weekdays by 4pm and days/eves on weekends.
Qualifications:
* Valid Driver's Licence, and be minimum 19 years of age
* Flexible availability will allow opportunity for more hours; however must be able to work weekends
* Must have a positive and outgoing attitude
* Exhibit great interpersonal skills
* Work well under pressure
* Must be neat in Appearance
* Ability to work independently with little supervision
* Have general knowledge of the hotel and the city
* Energetic and be able to lift heavy objects
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Finding information
- Significant use of memory
Work Setting
- Hotel
Guest Services Attendant (Bellhop) Specific Skills
- Receive and deliver items and messages for guests
- Provide, arrange for, or refer guests to valet parking services
- Provide information regarding features of rooms, service of hotel and points of interest
- Maintain luggage storage area
- Handle guests' complaints
- Handle luggage for hotel guests
- Escort incoming guests to their rooms
- Attend to baggage problems
- Attend to group arrivals and departures
- Assist guests with special needs
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