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Position Overview:
You are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As such you have the understanding, skills and resources to deliver the optimal customer experience. In a performance driven culture you excel at executing the Customer Service Strategy and delivering results. You are a team player who has earned the respect of your peers through commitment, partnership and effective communication.
Position Highlights:
Execute the appropriate selling behaviours consistently
Build your client base through the Preferred Customer Program
Leverage PK (product knowledge) as a differentiating factor in the service experience
Understand the competitive market and be aware of your commodity
Demonstrate appropriate selling behaviours and achieve KPIs (key performance indicators) to deliver business objectives
Qualifications:
Demonstrated customer focus
Demonstrated strong communication and motivation skills
Ability to translate behaviours into optimal selling experience and achievement of results
Full flexibility with schedule (including evenings and weekends)
Detail oriented; results-oriented
PLEASE NOTE:
External candidates please apply online.
Hbc welcomes all applications for this position, however, only those applicants selected for an interview will be contacted.
Essential Skills
- Oral communication
- Working with others
- Critical thinking
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Operate cash register
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Suggest ways to care for goods
Type Of Experience
- Salesperson/clerk
Work Setting
- Department store
Product Experience/Knowledge
- Furniture and house furnishings
- Appliances
- Home electronics
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