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Reporting to the Service Division Manager, Service Agreement Sales is responsible for securing HVAC service, maintenance, and contract agreements and using technical, organizational, and service knowledge to assist customers in developing the best possible solution, while also generating revenue for the region. In addition, this position provides input and participates in the marketing, planning, and technical development of products and services.
Duties:
-Work with existing clients, building long term relationships and future sales
-Utilize proven sales methods to identify and solicit potential clients within the service department, and/or other divisional department (as required)
-Meet with and develop impressionable relationships with clients to successfully understand their needs and specific requirements
-Assess client needs and resources and recommend the appropriate solution
-Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers
-Provide input into design where HVAC related services must be tailored to suit clients' needs
-Develop reports and proposals as part of sales presentation to clients
-Prepare and administer sales contracts and renewals
-Consult with clients after sale to resolve problems and provide ongoing support
Continue personal professional development
-Participate in department planning meetings as necessary
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Type Of Sales
- Marketing
- Construction
Specific Skills
- Utilize sales/marketing software packages
- Prepare and administer sales contracts
- Estimate costs of installing and maintaining equipment or service
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- Read and understand blueprints
Security and Safety
- Driving record check (abstract)
Customers/clients
- Commercial establishments