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Air Liquide Canada is part of the Air Liquide Group, the world leader in gases for industry, health and the environment, with over 50,000 employees in 80 countries. Air Liquide Canada employs over 1,500 employees and is present in the country's main industrial regions from coast to coast.
INSIDE SALES REPRESENTATIVE- Saskatoon, SK
The purpose of this position is to provide customers with excellent service and sell ALC products and services to both existing and potential customers.
Responsibilities:
Ensures customer service: receive and process customer orders (phone, email, fax). Perform and prepare contract reviews, quotations and standard tender requests to customers. Work with sales, logistics & supply chain and the administration team to satisfy ever-evolving customer needs.
Proactive in sales: provide support to the local executives for back-offic activities. Upselling and cross-selling products to new and existing customers. Leverages sales promotions to grow sales. Perform cold calls for network customers. Perform post-sale follow up to ensure customer satisfaction. Takes part in the enw development of new markets and applications by using pertinent methods and tools. Responsible for growing portfolio of house accounts customers and sales to these customers.
Coordinates logistics and participates to stores replenishments: identifies and sells to the customer the shipping method that allows meeting customer requirements.
Organizes product display: set up and maintain appropriate storefront displays to effectively showcase products for walk-in customers.
Requirements:
Post secondary diploma
Minimum 2 years experience in the gases and welding industry
Minimum 1 full year in sales
Proficient in MS Office
Thank you for your interest. Please note that only applicants selected for an interview will be contacted.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Sales Account
- Local accounts
Specific Skills
- Utilize sales/marketing software packages
- Supervise activities of other technical sales specialists
- Resolve product and service related problems
- Prepare and administer sales contracts
- Estimate costs of installing and maintaining equipment or service
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- Conduct sales transactions through Internet-based electronic commerce
- Provide input into product design where goods or services must be tailored to suit client's needs
- Train customers' staff in the operation and maintenance of equipment
- Read and understand blueprints
- Troubleshoot technical problems related to equipment
Ability to Supervise
- 1 - 2 people
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Hand-eye co-ordination
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Products/Services
- Chemicals and chemical products
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