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FRONT OFFICE STAFF OPPORTUNITY!
We are looking for an enthusiastic Front Office
Staff to join our team!
Quality Hearing Centre, located in Saskatoon, Sk.
serves the needs of the hearing impaired and
provides a better quality of life for our
community. We have a unique patient base and think
of them as family. We are in need of a full-time
Front Office Staff team member. This position will
afford the opportunity to grow with an
organization for the right person joining our
team.
The Front Office Staff is the first point of
contact for Patients. Responsibilities will
include:
Greeting patients
Answering the phones
Scheduling appointments
Completing administrative processing
Record keeping
Multi-tasker
We are seeking an individual who is personable and
naturally friendly, bright and inquisitive and an
excellent communicator.
Qualifications:
A high school graduate. Prefer an
Associates degree in administrative, accounting,
sales or especially a customer oriented field or
equivalent work experience.
Excellent interpersonal skills that allow
effective working relationships with a diverse
customer, colleague, and vendor population. This
includes listening, sales, and problem solving
skills.
Essential Skills
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 61 - 80 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Accounting software
- Internet browser