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REQUIRED IMMEDIATELY:
Part time Night Auditor
Hours of work : 11 p.m. to 7 a.m. and may be requried to work 1 or 2 daytime shifts
Qualifications:
High level of professionalism
Ability to work with little or no supervision
Computer skills including typing, word, excel and internet
Math skills, accounting skills and hotel experience is an asset
Must be bondable
Duties:
Balance daily totals
Printing reports
Housekeeping sheets and assigning rooms to be cleaned
Breakfast preparation
Customer service
Making reservations
Switchboard friendly
Check in and check out of guests
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Work Location Information
- Rural community
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Database software
- Computerized reservation system
- General office equipment
- Internet browser
- Hotel Soft
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