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Reception responsibilities: Computer literate (Accuro system, etc.)
and multi-line phone experience/skills. Welcomes patients and
visitors by greeting patients and visitors, in person or on the
telephone in a caring, professional, upbeat and timely manner.
Optimizes patients' satisfaction. Treatment room
utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule. Comfort patients by
anticipating patients anxieties and answering patient's questions.
Maintaining the reception and waiting room areas. Maintains patient's records by obtaining, recording, and updating personal information.
Perform all clerical duties. Build and maintain positive relationships
with all patients and team members. Maintains operations by
following policies and procedures. Contributes to team efforts by
accomplishing related results as needed. Must work together
successfully in a team setting. Must be able to learn quickly, know
how to multi-task while being an effective time manager. Must take
ownership in your role and responsibilities. Act as liaison between
patients and doctors.
Doctor assistant responsibilities: Prepare physician exam rooms for
patients, and prepare patients for physicals, etc.
Escort patients to designated exam rooms. Chaperone physicians
when needed, and triage patients. Always taking initiative when
there is down time, take advantage of an opportunity to clean,
stock, organize, etc. Make positive suggestions, and take
advantage of new opportunities.
We will only be contacting individuals who we feel are qualified for
the position for an interview.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Business Equipment and Computer Applications
- Switchboard 1-25 lines
- Electronic mail
- Database software
- Internet browser
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