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Notify customers of delinquent accounts to solicit payment arrangements. Duties include receiving payment and posting to customer accounts, preparing statements to management of status of collection and accounts. The A/R Collector is expected to follow established procedures for processing, sorting and filing of documents. This position involves diplomatic interaction with customers to collect payments and support any account inconsistencies in order to facilitate payments due to the organization.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Job task planning and organizing
- Finding information
- Computer use
Specific Skills
- Store, update and retrieve financial data
- Prepare reports
- Prepare bank reconciliations
- Perform clerical duties, such as maintain filing and record systems
- Manage accounts receivable
- Conduct credit and collections
- Perform general office duties
- Answer customer inquiries
Work Setting
- Private sector
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Type of Bookkeeping
- Computerized
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Excel
- Electronic mail
- Database software
- General office equipment
- Accounting software
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