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Member Services Representative

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Job Order #: 5375139

NOC: 1433
Employer Name:
Affinity Credit Union
Posted Date:
18-Jul-2014
Location:
LAKE LENORE
 
# of Positions:
1
Employment Terms:
Temporary:F-T
Length of Employment:
approximately 15 months
Education:
Grade 12
Experience:
No Experience
Apply By:
04-Aug-2014
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Affinity Credit Union
Contact Email:
careers@affinitycu.ca
Employer Website:
www.affinitycu.ca


Description

Location: Lake Lenore & Area

Job Purpose
This position is responsible for fostering "relationship building"; recognizing member needs and promoting/cross-selling a variety of cash services to the member. This position processes a variety of transactions for members using automated systems and related electronic equipment and balances cash and internal accounts daily while adhering to policy and security procedures.

Working Conditions
This position is expected to operate within a regional service delivery model which will require travel between locations. Other duties may be assigned outside the above job purpose provided the duties are normally associated with another position at the same or lower pay grade.

Required Qualifications
Academic minimum of Grade XII or equivalent.
Ability to handle basic math concepts.
Working knowledge of Microsoft Office.
Sales experience and a background of exceptional customer service are preferred.  
    

Date issued:   July 18, 2014
Closing Date: August 4, 2014

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
Specific Skills
 - Store, update and retrieve financial data
 - Sell travellers cheques and money orders
 - Provide information to clients
 - Promote financial products and services
 - Process banking transactions
 - Prepare customer statements
 - Perform clerical duties such as sort and file deposit slips
 - Conduct business with centralized cashier
 - Change foreign currency
 - Balance daily transactions
 - Perform data entry
Work Setting
 - Financial services
 - Banking
Work Location Information
 - Rural community
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
Security and Safety
 - Bondable
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - Protectograph machine
 - Encoding machine
 - Electronic mail
 - General office equipment
 - Data analysis software
 - Internet browser

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