This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Days Inn Prince Albert is looking for Hotel Front Desk clerk, needs to perform loads of duties and responsibilities on daily basis out of which below mentioned are some of the main duties and responsibilities: Greeting all the customers and guests upon their arrival. Confirm customers booking Attending phone calls from customers regarding availability of hotel rooms. Receiving payments from the guests Updating complete list of the hotel guests. Updating check-in and check-out timings of guests. Need to solve the problems or any issues that a customer or guest have with the hotel services. Transferring calls to the guest rooms Help the guests in filling reservation form Taking feedbacks from the customers or guests Keep an eye on housekeeping staff and their work Ensure cleanliness in the entire hotel.
Salary $10.50/hour
Please submit your resume by email or to hotel frontddesk.
Only qualified applicant will be contacted. Thank you.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Public transportation is available
Specific Skills
- Train staff
- Take, cancel and change room reservations
- Supervise other front desk staff
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
- Basic accounting
- Basic bookkeeping
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Multi-line switchboard
- Database software
- Computerized bookkeeping systems
- Computerized reservation system
- General office equipment
- Internet browser
- Basic computer skills (will train)
- Hotel Soft
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Hotel Front Desk Clerk)
