Job Order Detail

Description

Position Overview:

Express Wireless is searching for confident, independent individuals who are ready to take action and initiative. The Customer Service and Sales Representative responsibilities encompass a wide variety of activities and priorities. Customer Service and Sales Representatives create and deliver an outstanding customer experience, support and work with the Outbound Business Sales Specialist(s) in all activities where possible, develop strategies with management on how to increase sales to the location, and manage relationships within Express Wireless' customer base.

Responsibilities:

Callback existing Express Wireless clients and customer base for the purpose of gaining sales leads and referrals.
Promoting and selling services
Building trust, loyalty and solid long-term relationships
Understanding current and prospective customers' communication needs, business issues, and buying motives
Utilizing client business needs to create account solutions
Delivering the right solution for clients' evolving business requirements with prompt and efficient service
Maintaining high levels of customer satisfaction by driving real and long standing business value
Positively represent Express Wireless values at work and in the community

Qualifications:

Technical sales knowledge
Knowledge of the Wireless and TV industry is an asset
Solution selling or customer-centric sales methods knowledge and experience is an asset
Ability to think and act strategically, including navigation through all levels of a client or prospect organization
Selecting and qualifying profitable opportunities
Ability to deliver on growth and profitability

Why Express Wireless?

Strong Base Salary/ wage
Up to a 90 day bonus guarantee
Uncapped commission structure
Opportunities for advancement and professional development