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The receptionist is expected to:
- set the positive tone for the Showroom area.
- greet all customers entering the showroom and assist customers in accessing the services or staff needed
- manage the switchboard by answering calls promptly in a friendly, professional manner and redirecting calls quickly and accurately.
- assist with clerical duties such as copying, filing, sorting, etc.
- maintain the cleanliness and professional image of the showroom
- assist staff with other duties as needed.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Job task planning and organizing
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- General office equipment
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