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RESPONSIBILITIES:
-Provide all customers with exceptional customer
service
-Assist customers with their information/ product
requirements in the store or over the telephone.
-Operate and process all cash transactions; with a
strong focus on data integrity and inventory
accuracy
-Participate in regular development and training
-Increase sales and margin with add-on sales and
up-selling techniques;
-Learn and operate computer system necessary for
position
-Other assigned duties as needed
QUALIFICATIONS:
-Experience in customer service- focused roles;
-Related cashier experience an asset
-Excellent listening, communication, and
interpersonal skills;
-Detail orientated and strong organizational
skills
-Ability to work independently, take initiative,
and demonstrate flexibility by providing support
to other team members
-Time management and problem solving skills
-Basic math skills and the ability to perform
numerical calculations
-Must have a positive attitude and be a team
player
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Specific Skills
- Set up displays of merchandise in windows or display cases
- Operate cash register
- Operate computerized inventory record keeping and re-ordering systems
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Suggestive selling
Type Of Experience
- Salesperson/clerk
- Rental clerk
Work Setting
- Hardware store
Product Experience/Knowledge
- Power tools
- Paint and wallpaper
- Lumber and plywood
- Lamps and lighting fixtures
- Building materials (other than lumber)
- Aluminum doors, windows and awnings
- Flooring
Security and Safety
- Bondable
- Criminal record check (abstract)
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