Job Order Detail

Description

Ready for a Change?

In this role, you'll get to take full ownership over the complete customer experience. We will provide full training so you can confidently work directly on a customer's car and be in control of the entire customer service and sales cycle; from walking a customer through the services on a car to completing the tasks and sale. A Customer Service Representative at Mr. Lube spends:

70% of their time providing Customer Service:
* Greeting customers
* Discussing products and services with customers
* Providing recommendations based on vehicle assessments
* Suggesting new products and services
* Working with a close knit team and communicating with Lower Technicians

30% of their time completing Mechanical Duties:
* Oil and filter changes
* Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
* Replacement of parts under the hood (e.g. air filters, headlights, taillights and wiper blade replacements)
* Refilling performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and valve cleaner)
* Performing courtesy checks on all vehicles (e.g. topping up fluid levels, cleaning windows and checking tire pressure)

What else can you expect from a career at Mr. Lube?
* A fun environment with the best paid training in the industry
* Excellent employee incentives and recognition
* Constant learning and growth opportunities
* A company, management and team that cares

APPLY NOW! http://mrlubejobs.com/pages/customer-service-representative