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- Maintain an inventory of vacancies, reservations
and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and
registration by letter, telephone and in person,
provide information about services available and
respond to guest complaints.
- Compile and check daily record sheets, guest
accounts, receipts and vouchers using computerized
or manual system.
- Present statements or charges to departing
guests and receive payment.
Business Equipment and Computer Applications
- Basic computer skills (will train)