Job Order Detail

Description

Job ID J0414-0861

Education
Successful completion of Grade 12 or GED or a combination of relevant education, training and/or experience.

Experience
Experience in the Gaming industry, preferably in the Live Games department would be an asset.
Experience assisting with recruitment, training and coaching of staff while in a supervisor role.

Skills and Abilities
Ability to use personal commitment and positive attitude to motivate and guide others to achieve goals.
Ability to effectively supervise others to ensure accuracy and quality of work.
Ability to exercise judgement regarding day-to-day priorities and situations.


Main Duties
Reporting to the Live Games Manager, this position ensures that Casino guests have an exceptional entertainment experience by supervising Live Games department staff and activities. The position also has a strong emphasis on risk management and game protection, by monitoring game play for discrepancies or deviations from procedure. Responsibilities include: Monitoring Live Games operations, with scrupulous attention to ensuring fair and clean games. Communicating policies, procedures and standards to staff. Assisting department management with staffing and performance management. Carrying out a wide variety of administrative tasks as directed by the Live Games Manager. Creating, distributing and revising staff schedules to meet operational needs and control costs. Participating in other projects and activities as required, to ensure the Casino's Live Games players have an exceptional entertainment experience.