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Meet, greet and thank customers, providing friendly, informed service to customers in person and over the phone
Guide customers to location of products
Provide parts order-desk services
Suggest value-added and related products
Source and order automotive parts for customers through authorized suppliers
Follow established procedures regarding the ordering and sale of parts to the Service Department
Process customer returns and warranties
Test batteries, starters and alternators
Stock and maintain shelves and display areas
Control inventory accuracy
Locate products in the warehouse
Maintain professional appearance (uniform, hygiene, grooming & name tag)
Follow company, store and department policies
Follow store health & safety program and observe provincial occupational health & safety regulations; report any observed or potential hazards immediately
Participate in meetings and all training, as required
Complete other tasks, as required