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Bowmar GM is now accepting applications for the position of Service Advisor. Duties of this job include daily appointment scheduling, writing of work orders, submission of warranty claims and other related duties as assigned. Computer and automotive knowledge an asset. We offer a company pension as well as a competetive bonus program. Please apply in person to Ian Turcotte, Service Manager.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel regularly
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- First Aid Certificate
- CPR Certificate
- Not applicable
Specific Skills
- Access and process information
- Sell merchandise
- Receive application forms
- Receive credit and employment applications
- Receive payments
- Maintain records and statistics
- Issue receipts and other forms
- Investigate complaints
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
- Receive and log complaints
Work Setting
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Standing for extended periods
Security and Safety
- Bondable
- Basic security clearance
- Driver's validity licence check
- Credit check
- Confidential security clearance
Own Tools/Equipment
- Safety equipment/gear
- Computer
- Printer
- Internet access
- Pager
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Dictaphone
- Database software
- Presentation software
- Business diagramming software
- Desktop publishing software
- General office equipment
- Accounting software
- Internet browser
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