Job Order Detail

Description

Reports To: Regional Sales Director

Responsibility Statement:
Manage the activities of the travel office to
maximize performance through effective leadership
and create superior performing and travel
consultant team. Manage controllable expenses and
develop sales and revenue to achieve financial and
customer service objectives.
________________________________________
Key Results and Activities:

1. Coaching and developing Travel Consultants
2. Financials & Administration
3. Selling & Customer Service

Specialized Knowledge, Skills, Attributes Required
* Strong communication and interpersonal skills
* Superb selling and coaching skills
* Time management and organizational skills
* Knowledge of systems
* Confidentiality
* Team player

Academic Qualifications and Experience
* Minimum 5 years in a retail travel environment
* Previous Supervisory Experience an Asset
* College degree or Travel certificate program

Effort (Physical/Mental Effort)
* Ability to work well under pressure and meet
deadlines

Working Conditions
* Retail office environment
* Possible shift work