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ENS TOYOTA WILL BE MOVING TO OUR "NEW" LOCATION SOON AND REQUIRE STAFF TO FILL THE NEED OF THE MUCH LARGER FACILITY.
WE ARE LOOKING FOR 2 PEOPLE THAT ARE VERY WELL SPOKEN IN ENGLISH, WITH AN OUTGOING PERSONALITY. YOU WILL BE RESPONSIBLE FOR TAKING PHONE CALLS TO MAKE APPOINTMENTS FOR REPAIR AND MAINTENANCE OF CUSTOMERS VEHICLES. THERE WILL ALSO BE SOME COMPUTER MARKETING ALONG WITH COLD CALLS TO CUSTOMERS THAT HAVE NOT BEEN IN WITH THEIR VEHICLE FOR AN EXTENDED PERIOD. THIS IS A FAST PACED ENVIRONMENT THAT REQUIRES MULTI TASKING WITH EXCEPTIONAL TIME MANAGEMENT SKILLS.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Access and process information
- Maintain records and statistics
- Investigate complaints
- Explain the type and cost of services offered
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Own Tools/Equipment
- Computer
- Printer
- Internet access
- Pager
Business Equipment and Computer Applications
- Windows
- Electronic mail
- Electronic scheduler
- General office equipment
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