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Cypress Motors your FAMILY Ford Dealer in Swift
Current is seeking a candidate who is extremely
details oriented for a fast paced Parts Specialist
Role.
Role and Responsibilities
The duties required for this position include, but
are not limited to, answering phones, cheerfully
greeting clients, taking requests and filling
parts orders. Saturdays will be required to be
worked in this position on a rotational basis.
Front desk duties of answering telephone
inquiries, face to face dealings with customers
Manage internal part control functions, including
order processing, documentation and quotes,
pricing and record keeping
Control procurement, receiving, storage, handling
and shipments of all parts stock to meet customer
requirements
Identify, label and catalogue items received
Receive, unpack and sort incoming parts, supplies
and materials
Issue and distribute parts and supplies for
internal use
Qualifications
Be a part of a team overseeing the day to day
operations of the parts department
Provide exceptional customer service both
internally and externally
Excellent communication skills & telephone
etiquette
Strong detail orientation displaying
administrative and organizational skills
Ability to multitask and problem solve
Preference will be given to those with Automotive
knowledge or experience but is not necessary to
apply
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Perform general office duties
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Clean and maintain office, supply area or warehouse
Parts Specialization
- Automotive
Material Handling Equipment
- Pallet lifters
Specific Skills
- Advise on use and appropriateness of goods or parts
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Process incoming requisitions
- Prepare requisition orders to replenish parts and supplies
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Ship, deliver or pick up parts, products or equipment
- Dispatch deliveries
- Prepare and track work orders
- Handle cash transactions
Work Setting
- Retail establishment
- Repair shop
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
- Ability to distinguish between colours
- Standing for extended periods
- Bending, crouching, kneeling
Security and Safety
- Driver's validity licence check
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Electronic Mail
- General office equipment
- Accounting software
- Inventory control software
- Internet browser
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