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Service Writer/Counter Person

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Job Order #: 5342873

NOC: 1453
Employer Name:
Ag-Line International
Posted Date:
10-Apr-2014
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
10-May-2014
How to Apply?:
This job is no longer taking applications

Application Information

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Thank you.

Employer Name:
Ag-Line International
Contact Name:
Daryl Brandrick
Contact Phone:
306-933-1115
Contact Fax:
306-933-1800
Contact Email:
okdarylb@sasktel.net


Description

Description
Service Advisor/Writer as part of the front-line
staff this position is responsible for ensuring
that all customers are provided with top-notch
customer service, consultation and explanation of
required vehicle services and tire requirements.
Detailed as:

Customer Service: ensure customers are greeted
and welcomed and given information when/if
required.
Pricing/Quotations: responsible for handling
sales, providing competitive quotes, negotiating,
booking work orders, invoicing
Invoicing/Cash: handle all payment transactions,
balancing, float requirements
Showroom: responsible for front showroom area,
displays, housekeeping
Professional Appearance/Attitude: maintains
uniform, appearance, and upbeat attitude
Wear and use approved safety equipment required
by the specific task




Skills/Qualifications:
2  3 years previous experience in the
automotive trade specifically related to job
costing, sales, invoicing, scheduling
Strong interpersonal skills, including the
ability to earn credibility and build strong
relationships that will serve as an enabler in
achieving a profitable business operation
Excellent written and verbal communication
skills, ability to communicate confidently
Highly organized, attentive to details and
analytical skills
Ability to work well under pressure in a fast
paced, ever changing high-volume environment
Current, valid drivers license

Please forward your resume to Daryl:

Address: #103 3240 Idylwyld Dr N, Saskatoon, Sk.
S7L 5Y7

Fax #: 306-933-1800

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Valid driver's licence
Specific Skills
 - Access and process information
 - Issue receipts and other forms
 - Sell merchandise
 - Receive credit and employment applications
 - Receive payments
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
Work Setting
 - Business services
 - Transportation
Work Conditions and Physical Capabilities
 - Tight deadlines
 - Attention to detail
Own Tools/Equipment
 - Safety equipment/gear
 - Cellular phone
Business Equipment and Computer Applications
 - Windows
 - Database software
 - General office equipment
 - Internet browser

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