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ASSISTANT BRANCH MANAGER Wynyard, Saskatchewan
1300001145
Position Summary
Experience the satisfaction of delivering great customer experiences as you support the Branch Manager in building and sustaining a high-performing branch team. You will grow as a leader as you train team members, manage day-to-day branch operations and respond to business opportunities.
As an Assistant Branch Manager you will assist your Branch Manager in achieving business goals, maximizing share of customer business, retaining existing customers and acquiring new customers. Manage and oversee the day-today scheduling and service activities ensuring customer walk-in traffic is assisted appropriately and transactionaland operational effectiveness activities are completed as per Policies and Procedures. Conduct Sales and Service, and management activities and provide proactive coaching support as defined by the Branch Manager. Monitor the Service Request and Problem Resolution processes ensuring branch service employees are taking appropriate timely action to meet/exceed customer expectations. Provide subject matter expertise relative to Operational
Effectiveness accountabilities.
Qualifications
Passion for helping customers and ability to role model customer service expectations.
Managerial Leadership.
Sales and Service Management.
Risk Management and Compliance.
Education and Accreditation
Completed high school education, or equivalent work experience
BMO Financial Group thanks all applicants. We advise only those who qualify for an interview will be contacted.