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Position Summary:
Performs general store operations duties as directed, including cashiering, truck unloading, stocking and merchandise recovery.
Essential Duties and Responsibilities(include but are not limited to the following):
1. Greets customers and assists them as required to maintain the highest level of customer service.
2. Participates in:
freight flow process
merchandise presentation and recovery
cashiering including customer loyalty program
furniture department operations
carry-outs
cart retrieval
3. Maintains appearance of the stores interior and exterior to company standards including light maintenance duties and cleaning.
4. Assists in control of shrink and safety results.
Knowledge, Skills and Abilities:
1. Prior retail experience preferred.
2. Previous experience operating a cash register preferred.
3. Mobility to move freely throughout sales floor and stockroom on a continual basis throughout the shift required. Ability to lift at least 50lbs (Shipper/Receiver Position). Frequently required to stand for long periods of time, bend, stoop or kneel.
4. Basic English literacy and math skills required.
5. Strong customer service and communication skills required.
6. Ability to work within a flexible schedule preferred. Availability: Evenings/Weekends/Days.
Essential Skills
- Reading text
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Public transportation is available
Specific Skills
- Operate cash register
- Customer service oriented
- Suggestive selling
- Process money, cheques and credit/debit card payments
- Scan items
- Receive payment for goods or services
- Stock shelves and clean counter area
- Greet customers
- Enter prices of items on cash register
- Wrap or place merchandise in bags
Work Setting
- Retail establishment
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Security and Safety
- Bondable
Business Equipment
- Price scanner
- Computer terminal
- Cash register
- Calculator
- Interac machine