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*Promote sales to existing clients
Meet with clients to review their needs and design solution based on company products and services, using a consultative approach
Participate in sales calls to assist sales staff in meeting clients needs, provide technical
support and maintain current knowledge of market conditions and customer needs
Identify and solicit potential clients
Assess clients' needs and resources and recommend the appropriate goods or services
Provide input into product design where goods or services must be tailored to suit
clients' needs
Develop reports and proposals as part of sales presentation to illustrate benefits from
use of good or service
Estimate costs of installing and maintaining equipment or service
Provide pre-sales technical assistance and product education, and after-sales support
services
Consult with clients after sale to resolve problems and to provide ongoing support
Troubleshoot technical problems related to equipment
Develop long-term relationships with clients through managing and interpreting their
needs
May train customers' staff in the operation and maintenance of equipment
May conduct sales transactions through Internet-based electronic commerce
May supervise the activities of other technical sales specialists.
Perform other tasks as assigned
Ensure all tasks are performed with the highest regard for safety, as outlined in our
Safety Manual
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Provide input into product design where goods or services must be tailored to suit client's needs
- Troubleshoot technical problems related to equipment
Security and Safety
- Driver's validity licence check
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