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1.Fluent in Punjabi,English,Hindi
2. Excellent communication skills and the ability to deal effectively with others.
3. Working knowledge of techniques needed to persuasively promote the sale of services.
4. Working knowledge of personal computers and various software applications.
5. Demonstrated ability to perform multiple tasks.
7. Analytical, problem solving and decision-making skills.
8. Ability to plan and organize in a self-directed and public environment.
9. Ability to work under continual pressure and demonstrate the flexibility to work in a constantly changing environment.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Business services
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
- Spreadsheet software
- Electronic mail
- General office equipment
- Internet browser
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