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Service Desk Analyst

Job Order #: 5254653

Employer Name:
Leidos Canada Inc
Wage/Salary Info:
Competitive salary plus benefits.
Posted Date:
29-Jan-2013
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Apply By:
04-Feb-2013
How to Apply?:
If you are a candidate wishing to be considered for this job please copy and paste this URL into your browser: http://jobs.saic.com/job/Regina-Service-Desk-Analyst-Job-SK/1678849/ We thank everyone for your interest but only those being considered will be contacted. SAIC Canada is an equal opportunity employer.

Application Information

Employer Name:
Leidos Canada Inc

Contact Name:
Human Resources

Contact Fax:
306-791-4172

Employer Website:
jobs.saic.com


Description

SAIC Canadas Regina office is looking for a Service Desk Analyst to provide, among other things, first-line support to customers with questions regarding health care & office automation software.  The Service Desk Analyst who enjoys providing quality support to customers will find the ideal opportunity with SAIC Canada.  This role will keep you challenged and engaged as you respond to questions from clients regarding software, account administration, system and network status.  In return for your hard work and results, SAIC Canada offers competitive compensation, benefits and opportunities for professional growth.

SAIC is a FORTUNE 500 scientific, engineering, and technology applications company that uses its deep domain knowledge to solve problems of vital importance to the nation and the world in national security, energy and the environment, critical infrastructure, and health.  The company's approximately 41,000 employees serve a diverse customer base including various government departments, agencies and selected commercial markets.  Headquartered in McLean, VA, SAIC had annual revenues of approximately $10.6 billion for its fiscal year ended January 31, 2012.


To view the full job description or to apply for this position please copy and paste this URL into your browser: http://jobs.saic.com/job/Regina-Service-Desk-Analyst-Job-SK/1678849/


Why SAIC?
http://www.saic.com/career/why-saic/

 

Skills and Abilities

Security and Safety
 - Criminal record check (abstract)
Work Setting
 - Help desk
 - Consulting firm
Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Document use
 - Reading text
Work Conditions and Physical Capabilities
 - Bending, crouching, kneeling
 - Combination of sitting, standing, walking
 - Sitting
 - Sound discrimination
 - Attention to detail
 - Work under pressure
 - Fast-paced environment
Computer and Technology Knowledge
 - Office Suites
 - File management software
 - Applications - enterprise
 - Applications - desktop
 - Internet
 - Windows
Specific Skills
 - Collect, organize and maintain a problems and solutions log for use by other technical support analysts
 - Consult user guides, technical manuals and other documents to research and implement solutions
 - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

 

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