Description
Taking food and beverage orders, serving customers, delivering room service orders, busing tables, taking payment from customers and several other duties as assigned. Experience with POS system preferred.
Evening and weekend shifts are required.
Job benefits for this position include:
-Flexible work schedule
-On duty meal & beverage discounts
-Dental Plan
-System wide hotel lodging & meal discounts
Skills and Abilities
Own Tools/Equipment
- Uniform
Work Setting
- Hotel
- Restaurant
Transportation/Travel Information
- Public transportation is available
Weight Handling
- Up to 9 kg (20 lbs)
Essential Skills
- Significant use of memory
- Job task planning and organizing
- Working with others
- Oral communication
Food and Beverage Serving Skills
- Describe menu items including daily specials for customers
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Serve food and beverages, general plate service
- Advise on menu selections
Additional Skills
- Customer service oriented
- Assist customers with special needs
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Load buspans and trays
- Replenish condiments and other supplies at tables and serving areas
- Set tables
- Address customers' complaints or concerns
Business Equipment and Computer Applications
- Point-of-sale system
Work Location Information
- Urban area
Wine and Stewarding/Serving Skills
- Describe and advise on wine selection
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable