Job Order Detail

Description

Over view of Role and Responsibilities:
Build Talent: Attract, hire, develop, inspire and retain top talent
- Coach, develop and maximize the success of all associates
- Maximize sales potential by coaching to associate behaviors on the sales floor and in the backroom
- Build a team that works well together based on the needs of the store
- Recruit, hire and staff
- Ensure on-boarding and continued training of the associate team
- Retain top talent and develop a succession plan

Build Capability: Analyze the business and create/communicate clear action plans that optimize results
and ensure effective execution of all operational activities
- Analyze business and create action plans
- Ensure team communication
- Direct workforce management activities
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- Direct inventory management activities
- Manage controllable expenses
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations

Build the Brand: Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences.
- Lead consistent focus on delivering emotionally engaging customer experiences
- Drive customer loyalty by analyzing the Customer Experience Report, listening to customer voice comments and coaching associates on the common themes
- Ensure implementation of company selling strategies
- Build highly satisfied and loyal customer base
- Execute visual standards and maintain a safe, inviting store appearance

Job Requirements:
- Proven ability to drive sales results
- Strong supervisory, communication and customer service skills
- Minimum of two years retail experience
- Prior sales management experience
- Bachelor's degree or equivalent experience