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Customer Service Rep

Job Order #: 5251810

Employer Name:
Leader Post a division of Postmedia Network Inc.
Posted Date:
02-Jan-2013
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
permanent part time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
07-Jan-2013
How to Apply?:
Interested candidates are invited to apply in confidence no later than Monday, January 7, 2013 to: Human Resources Leader-Post, a division of Postmedia Network Inc. 1964 Park Street, P.O. Box 2020 Regina SK S4P 3G4 Fax: (306) 781-5487 humanresources@leaderpost.com We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Application Information

Employer Name:
Leader Post a division of Postmedia Network Inc.

Employer Address:
 
1964 PARK ST
REGINA,SK
CANADA
S4N7M5

Contact Name:
Human Resources

Contact Phone:
306-781-5211

Contact Fax:
306-781-5487

Contact Email:
humanresources@leaderpost.com

Employer Website:
www.leaderpost.com


Description

The Leader-Post, a division of Postmedia Network Inc., has been publishing in Regina and southern Saskatchewan for over 125 years.  The essence of a newspaper is its relationship with its community, a relationship that is based on our value to our community and the trust it places in us.  

Reporting to Customer Service Team Lead, the Customer Service Representatives key responsibilities will include maintaining and strengthening the relationship with current and past subscribers of the Leader-Post by placing outbound service calls, assisting with customer service and carrier inquiries, providing administrative support and dispatching missed deliveries.  

This is an immediate part time opportunity in the Reader Sales and Service Department, offering 15-28 hours per week. Shifts are primarily Monday  Friday with a varied daytime and early evening schedule. Applicants who apply must have open daytime availability for Monday  Friday from 5:30am-5:00pm inclusive and Saturday from 5:30am-12:30pm. Some flexibility may be available and student schedules can be accomodated.  

We are looking for a highly motivated, customer service driven specialist who is capable of prioritizing a high volume of work in a fast-paced, demanding environment with changing priorities.

The successful candidate will:
    Demonstrate a professional telephone manner and a thorough understanding and appreciation for the importance of customer service;
    Work well within a team environment, with a comfort level for working independently as required;
    Possess excellent data entry skills with attention to detail and accuracy;
    Demonstrate an enthusiastic work ethic and proactive approach with the ability to embrace change;
    Be proficient in the use of Microsoft Office software;
    Experience with computerized database systems is an asset.

 

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