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Warranty Administrator

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Job Order #: 5245546

NOC: 1453
Employer Name:
Warner Industries Swift Current Ltd.
Posted Date:
19-Nov-2012
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
21-Dec-2012
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Warner Industries Swift Current Ltd.
Employer Address:
 
2524 SOUTH SERVICE RD W
SWIFT CURRENT,SK
CANADA
S9H 5J9
Contact Name:
Gloria Neustaeter
Contact Phone:
3067733030
Contact Fax:
3067739712
Contact Email:
gloria@lrtruckcentre.com


Description

Reporting to Service Manager, the Warranty Administrator is responsible for the consistent application and administration of the warranty programs in collaboration with our suppliers.  Excellent customer service skills are required.  Competency in MS Office Suite and truck parts & services are definite assets. Position also includes administration duties in the office and service department.
This is a permanent full time position offering competitive wages and benefit package.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Specific Skills
 - Access and process information
 - Receive payments
 - Maintain records and statistics
 - Issue receipts and other forms
 - Investigate complaints
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
 - Perform general office duties
 - Order supplies and maintain inventory
 - Receive and log complaints
Work Setting
 - Business services
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Handling heavy loads
 - Physically demanding
 - Attention to detail
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - Electronic mail
 - Database software
 - General office equipment
 - Internet browser

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