Description
You are a Customer-Focused individual who understands the importance and intricacies of being ready to serve the customer. You work with a high attention to detail and process while having the ability to provide great customer service.
You are successful in this role as a direct result of your ability to be flexible and to plan, organize and prioritize multiple tasks. You are a team player who has earned the respect of your team through commitment, partnership and effective communication. In a dynamic fast paced environment you are adaptable and decisive ensuring consistant and timely execution of department objectives.
STRATEGY
* Timely and accurate execution of all inventory management tasks including: Change in Price Reports, Returns, Returns to Vendors, Outgoing Transfers and Salvage
* Timely and accurate execution of all department signing as per Comapany standards
* Organize and prioritize workload
* Actively participate in training programs/initiatives for continuous self-development.
PEOPLE
* Be a team player and collaborate to meet department goals
* Follow Availability Guidelines to meet the needs of the business
* Be a role model for your team and others
SERVICE
* Responsible for the accuracy, efficiency and integrity of Company operating policies
* Provide support to the sales managers in regards to timely execution of departmental write offs
* Responsible for accurate an efficient debit processes
* Understand and ensure that signing is completed in a timely manner as per Company standards
RESULTS
* Execute Loss Prevention procedures to reduce shortage
* Execute Health and Safety standards during daily operations and handling of equipment
SKILL SUMMARY
* Full flexibility with schedule (including evenings, early mornings and weekends)
* Customer focused
* Detail Oriented
* Results Oriented
* Computer Literate
THIS POSITION REPORTS TO THE SALES SUPPORT TEAM LEAD.
Skills and Abilities
Work Setting
- Department store
Transportation/Travel Information
- Own transportation
Type Of Experience
- Salesperson/clerk
Essential Skills
- Significant use of memory
- Continuous learning
- Computer use
- Finding information
- Job task planning and organizing
- Critical thinking
- Decision making
- Problem solving
- Working with others
- Oral communication
- Writing
- Numeracy
- Document use
- Reading text
Specific Skills
- Customer service oriented
- Work with minimal supervision
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
%20Sales Support Team Associate)
