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KEY RESPONSIBILITIES & DUTIES:
Provide positive customer service and customer relations
Conduct physical inventories
Conduct closing procedures and complete daily reports
Assist in scheduling staff
Supervise staff
Candidate must be able to work flexible hours and weekends
This is a full-time position that includes evening / weekend as the Bar closes at 2 am
Operate in accordance to all Fire, Health, liquor regulations and laws governing the province
Maintain daily, weekly side duties and cleaning schedules for staff
Balance all cash, credit cards and product variances at end of each shift with accuracy
Control the shifts labour cost
Participate in hiring staff and will conduct 1st interviews
Provide coaching & discipline to team mates
Maintains and exceeds provincial Health, Safety and Sanitation standards
Assist the F&B Manager with budget forecasting and projections
Actively participate in meetings and training sessions
Work with the F&B Manager on special projects and personal development
Manage shifts
Coach, motivate, develop staff to ensure high quality, consistent service
Ensure that Canlan Ice Sports policies and procedures, reporting systems, third party agreements, and applicable local acts and legislation are adhered to ALL
Take a proactive approach in preventing customer and/or employee situations
Enhance revenues through suggestive selling techniques