Job Order Detail

Description

What you will do:
Effectively manage arrears for ongoing accounts and those in default.
Ensure accounts remain within their established credit facility.
Maintain strong communication with Members to build relationships and provide optimal customer service.
Log credit customer interactions in the Customer Relationship Management (CRM) system (Salesforce).
Verify the validity of security and documentation for assigned accounts.
Analyze financial statements and make necessary adjustments to accounts and/or security during annual reviews and as needed.
Facilitate Member reporting by collecting and reviewing financial information.
Keep the Vice President of Credit & Administration and/or the General Manager of Credit Services informed of any risks within the assigned portfolio.
Collaborate with other departments to support corporate objectives.
Stay up to date with technological advancements in the industry.
Manage department projects as required.

What you offer:
Minimum of five (5) years of experience in account management, commercial credit granting, and operational oversight.
Bachelors degree in Commerce or Certified Credit Professional (CCP) designation.
Bilingualism (English/French) is required.
Knowledge of the Personal Property Security Act (PPSA) and other security instruments, with training anticipated to attain proficiency in preparing and registering securities across Canada.
Strong communication, negotiation, and customer service skills.
Excellent analytical and problem-solving abilities.
Proven ability to make decisions and follow through on commitments.
Proficient in systems, technology, and Microsoft Office 365.
Experience in debt collection and bankruptcy processes is considered an asset.
Supervisory experience is considered an asset.