How you will create impact:
- Verify Eligibility by collecting billing information from the employer and premium admin, contacting employer, employee, Third party Administrators and other group departments for additional information as necessary
- Determine the date of loss, disability cause and other qualifying data, contacting employers or Third party administrators, physicians or other treatment providers, and employees to ensure that accurate data is collected in regards to the absence from work and other details regarding claim.
- Verify salary information and calculate monthly salary according to the terms of the policy, ensuring any varied salary data is gathered and considered accordingly.
- Print all letters the same day as dropped into the OnBase letter queue by the case manager
- Perform a high level proof of the letter for format, spelling and address errors.
- For new claims that have been approved, ensure that letters and cheques are matched and are sent as per the special agreed upon mailing procedures.