Job Order Detail

Description

Requirements & Skills -
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Maintain updated records of bookings and payments
Work experience as a Hotel Front Desk Agent, Receptionist or similar role (Appreciated, but not Required)
Customer Service Attitude
Excellent communication and organizational skills