Job Order Detail

Description

Restorex Disaster Restoration requires a Receptionist to join our team. We are in the disaster restoration business, where the environment can be fast paced and always changing.

The Receptionist is the first point of contact for our customers and business partners, whether in person or over the phone.
The foremost responsibility of this position is to professionally greet all incoming customers and clients and help direct them to the appropriate department or provide them with the information they need, all while maintaining a high level of confidentiality. Punctuality and reliability are key to this position as being able to answer the phone for claims is important to our business.
This position will be 40hrs per week.

Responsibilities for this position include:
- Answer multi-line telephone, direct calls to appropriate staff members or take messages, deal with claim information, and greet walk-in customers
- Maintain work area, including filing
- Collect, sort, distribute and prepare correspondence, mail, messages and other courier deliveries
- Distribute and track claims
- Accept payments from customers, both over the phone and walk-in
- Preparation and filing of Safety Documents

The ideal candidate will possess:
- Minimum of two years experience in an administrative/receptionist position
- Excellent customer service skills and a high degree of professionalism
- Strong willingness to learn and adapt to changes
- Ability to multi-task
- Basic computer skills including Microsoft Word and Excel
- Strong interpersonal and communication skills, both verbal and written
- Ability to pay close attention to detail

Restorex offers a competitive salary and benefits.